Prior to this change, Home Depot had a more flexible policy when it came to accepting returns without receipts, and they also had a longer return window. Unfortunately, Home Depot tightened up their return policy a bit in February 2022. Is Home Depot Changing Their Return Policy? 8 Comparison of Home Depot Return Policy With Lowes.7 Does Home Depot Have A Strict Return Policy?.6 How Do You Get Refunds From Home Depot?.5 How To Return Your Purchase To Home Depot.4 How Can You Extend The Return Policy Window?.3 Are There Exceptions To The Home Depot Return Policy?.2 How Long Is Home Depot’s Return Policy?.1 Is Home Depot Changing Their Return Policy?.When returning an item without a receipt, you will be expected to provide a valid form of government-issued identification. If Home Depot cannot locate a sales record of your purchase, you will not be able to receive a refund. Purchases made using a Home Depot credit card, revolving credit, or commercial account can be returned without a receipt within 365 days.In-store cash purchases can only be returned for store credit at the lowest advertised price if proof of purchase is not provided.For purchases made on debit cards, credit cards, or by check, you have 30 days to return your item without a receipt.To put it simply, Home Depot accepts returns without a receipt if your purchase record can be located in Home Depot’s sales records. If no proof of purchase can be produced, your return will either be denied, or you will be offered a refund in the form of store credit. So, while you do not necessarily have to have a receipt in hand when you go to make your return, some form of proof of purchase will be expected. īy pulling up your purchase record in their system, Home Depot is essentially reproducing your proof of purchase. If you paid for your purchase with cash and you do not have proof of purchase, your refund will likely be offered in the form of store credit.Ī great exception to all of this is that if you make your Home Depot purchases using a Home Depot Credit Card, Home Depot Commercial Revolving Charge, or Home Depot Commercial Account, your purchase will be searchable for a full 365 days after the purchase date. If you return your new, unopened item within 30 days of purchase, Home Depot may be able to locate your transaction if you paid with a credit card, debit card, or check. Home Depot offers a flexible policy when it comes to making returns without a receipt. The official Home Depot Return Policy specifies that most new, unopened items can be returned with proof of purchase within 90 days.īut what happens if you don’t have a receipt for your purchase?
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